Retail Information Systems (RIS) named Adam Fox, Chief Information Officer of Vera Bradley, Inc., as CIO of the Year for demonstrating an innovative use of technology that has moved our retail organization forward.
Ragan Communications, the leader in training for professionals in corporate communications, public relations, social media and management, awarded Vera Bradley an Honorable Mention in the Virtual Employee Engagement Category in their 2021 Employee Communication Awards for our COVID-19 Employee Engagement Communications.
Five of Vera Bradley’s backpack styles – the Campus Backpack®, XL Campus Backpack®, XL Journey Backpack®, ReActive Grand Backpack® and ReActive XL Backpack® – have been endorsed by the American Chiropractic Association. The backpacks were recognized for both smart functionality and body-healthy features.
Clarabridge, Inc., a leading provider of Customer Experience Management solutions, presented Vera Bradley with its Revvie Award for its remarkable commitment to customer experience and for transforming its customer experience management program, using data to evaluate the impact of new initiatives from the customer perspective and making impressive improvements to customer satisfaction.
NICE, experts in customer service, announced Vera Bradley as a winner of its CX Excellence Awards 2020 for Best Customer Experience, noting Vera Bradley achieved a deep understanding of customers’ personalities and journeys to improve customer experience through advanced, real-time analytics.